Terms of Service

You must be at least 18 years old to use Crow. By creating an account you confirm that the information you provide is accurate and that you have the authority to agree to these terms on behalf of any organisation you represent.

You agree not to use the Service to: violate any applicable law or regulation; infringe the intellectual property rights of others; transmit harmful, offensive, or misleading content; attempt to gain unauthorised access to any part of the Service; or interfere with the normal operation of the Service.

CrowCode. If you install CrowCode (crow.js) once across your website, you are responsible for ensuring your privacy policy discloses the use of third-party analytics, Heatmap, and A/B testing scripts, and that you have obtained any consent required by applicable law (including GDPR and applicable ePrivacy regulations) before the script collects visitor data.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@yourcrow.com if you suspect any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these terms or remain inactive for an extended period.

Crow offers free and paid subscription plans. Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except where required by applicable law.

We may change our pricing at any time. We will give you at least 30 days' notice of any price increase before it applies to your subscription.

If you cancel your subscription, you will retain access to paid features until the end of your current billing period.

Crow and its licensors own all intellectual property rights in the Service, including the software, design, and content. These terms do not grant you any right, title, or interest in the Service except for the limited licence to use it as described here.

You retain ownership of any content you upload or create using the Service. By using the Service you grant Crow a limited licence to process and display your content solely for the purpose of providing the Service to you.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

CRO suggestions, uplift estimates, and AI-generated content produced by the Service are informational only. Results will vary and are not guaranteed.

To the maximum extent permitted by law, Crow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these terms or your use of the Service shall not exceed the amount you paid to Crow in the 12 months preceding the claim.

These terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

We may update these terms from time to time. We will notify you of material changes by email or by posting a notice in the application. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised terms.

Questions about these terms? Contact us at support@yourcrow.com.